Get Smart Media Worldwide delivers Live Tech Support Anywhere. customers and your technicians can share their screen and give keyboard and mouse control.
Securely send and receive files in a live or unattended support session, which is useful for applying patches, updates and more
Easily access your customer’s system information, including hardware and software configuration
We can also Draw, highlight and point to items on the customer’s screen
24/7 Customer support from Get Smart Media Worldwide using Citrix. Get the answers you need when you need them.
Solve issues faster and make customers happier
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